We understand councils.
Technology strategy, architecture, data and AI advice from people who have done the work inside councils and know how a council runs.
- Independent expert advice. No association with existing software vendors.
- Fully Australian. Located here and resourced locally.
We have done this in councils.
Eleven councils across NSW and South Australia, from a city of over 100,000 people to a rural shire of 20,000, plus the state agencies that fund and regulate them. Roadmaps that were adopted, not shelved.
We know how a council works.
Rates, development assessment, assets, waste, community services, the audit committee, the councillor briefing and the state agencies watching. We speak the language, so you spend no time explaining it.
Plain advice, fixed scope.
Independent of every vendor. A clear plan in plain language, sized for one budget year, that your own staff can carry on with after we leave.
Each line opens the service on the Arrochar Consulting page, with the case studies that prove it.
Council services that technology can improve.
We start from the services, weigh the technology options honestly, and recommend only what makes a measurable difference.
- Rates and property
- Development assessment
- Customer requests
- Waste, roads and parks
- Assets and GIS
- Community and libraries
- Finance, payroll, procurement
- Records and governance
- One view of the customer
- Online and self-service requests
- Modern corporate systems
- Clean, connected data
- Mobile tools for field crews
- Sensors and monitoring
- Governed AI assistants
- Executive dashboards
- Staff empowered to be productive
- Faster service for residents
- Fewer manual steps and rekeying
- Systems that talk to each other
- Less duplication and cost
- Decisions made on evidence
- Audit findings closed
- Councillors briefed with confidence
Easy to buy: approved supplier on seven government panels
Councils can engage Arrochar Consulting through Local Government Procurement, Local Buy and VendorPanel without going to open tender, and the state and federal schemes cover the agencies that fund and regulate them.
- BuyICT
- ICT Services Scheme SCM0020
- Performance and Management Services Scheme SCM0005
- ICT Services Panel 1303B
- Local Government Procurement
- Local Buy
- VendorPanel
The councils behind the claim
Port Macquarie Hastings Council: digital roadmap
A 5-year strategy built from 95% staff engagement
Snowy Monaro Regional Council: smart visitor platform
From fragmented data silos to an award-winning regional intelligence platform
Kempsey Shire Council: emergency management data
Cross-agency data intelligence to support local emergency preparedness
Byron Shire Council: HR system transformation
From capability gap analysis to a future-fit HR solution roadmap
Seven councils: smart city strategies
Smart city and digital enablement strategies delivered across 7 councils in NSW and South Australia
Let's talk about your council.
A short, no-cost conversation about where you are and what to fix first.