Family B · Governing and deciding
Communications, engagement and consultation
Public information, media, campaigns, web content within brand, public notices, community engagement and formal consultation intake, and the public AI transparency statements generated from the AI register.
Communications, engagement and consultation (MG-15) is one of the twenty-one MeshGov services, in the "Governing and deciding" family. Public information, media, campaigns, web content within brand, public notices, community engagement and formal consultation intake, and the public AI transparency statements generated from the AI register. It replaces web content management system, consultation platform and media monitoring service. AI agents carry the work end to end; a named officer takes every decision with legal effect on a person, a business or public money. It is core at federal level, core at state level, core at local level.
What it replaces
- Web content management system
- Consultation platform
- Media monitoring service
What it reacts to
- Content submitted for publication
- Media mention detected
- Consultation opens or closes
- Public notice required by an Act
The agents that carry it
Publishing agent
Publishes within brand and accessibility rules, and issues statutory public notices on the cadence the Act requires.
Engagement agent
Takes and classifies submissions and drafts the consultation report for the policy service.
Transparency agent
Generates public AI transparency statements from the AI register and keeps them current.
Where a person decides
No decision with legal effect on a person, a business or public money is taken by an agent alone. In Communications, engagement and consultation, these decisions are held for a named officer, with the agent's evidence and recommendation attached.
| Decision | Who decides | Why a person |
|---|---|---|
| Media statement | Communications director or minister | Public commitment |
| Campaign approval | Executive | Public money and reputation |
| What is published from a consultation | Accountable officer | Fairness to submitters |
Records it writes
Published content with approval · Public notice as published · Submissions register · Consultation report · AI transparency statement
Before MeshGov: the baseline this service is measured against
Pages and notices a year
4,300
web, gazette and print
Consultations a year
17
today, each on a separate platform
Submissions synthesised by hand
100%
today; drafted on MeshGov
AI transparency statements
0
today; generated from the register on MeshGov
Levels of government: core at federal level, core at state level, core at local level.
Questions buyers ask about Communications, engagement and consultation
- What does MeshGov Communications, engagement and consultation do?
- Public information, media, campaigns, web content within brand, public notices, community engagement and formal consultation intake, and the public AI transparency statements generated from the AI register. It reacts to events such as content submitted for publication, media mention detected and consultation opens or closes, and writes published content with approval, public notice as published, submissions register and consultation report as records.
- What systems does Communications, engagement and consultation replace?
- Web content management system, Consultation platform and Media monitoring service. Because the service runs on the MeshGov platform, the licence, integration and upgrade costs of those systems retire with them.
- What do the AI agents do in Communications, engagement and consultation?
- The publishing agent publishes within brand and accessibility rules, and issues statutory public notices on the cadence the Act requires. The engagement agent takes and classifies submissions and drafts the consultation report for the policy service. The transparency agent generates public AI transparency statements from the AI register and keeps them current.
- Which decisions does a person still take?
- Agents never take a decision with legal effect on a person, a business or public money. In Communications, engagement and consultation, a person decides media statement (communications director or minister), campaign approval (executive) and what is published from a consultation (accountable officer). The record shows who decided, why, on what evidence and under which delegation.
- Which levels of government use Communications, engagement and consultation?
- It is core at federal level, core at state level, core at local level. MeshGov was checked against the Australian Government Architecture, the AGA Business Reference Model, the Queensland Government Enterprise Architecture and the UK Local Government Business Model, and serves government in any country.