MeshGov · The services
The twenty-one services a government runs
Each is a governed AI service in its own right. Run one, or run the portfolio. The catalogue is the reusable machinery of government in three families; what it delivers (health, education, transport) is the configuration. Transform government with AI automation. Improve efficiency, save public money, reduce technology risk.
Serving people and business
The service paths every portfolio uses to reach a citizen or a business. Maps to AGA BRM Service Paths · DTA Government Service Delivery · QGEA service types.
MeshGov Serve
Customer service and requests
The front door. Every request, across every channel, identified with consent, classified, resolved where it can be, routed where it must be, and visible to the person until it is closed.
Live
MeshGov Grant
Grants management
Programme design, eligibility, assessment, award, payment and acquittal, with the reasoning behind every funding decision recorded as it is made. Includes grants between governments.
Live
MeshGov Pay
Payments and entitlements
Money going out to people: eligibility, calculation, payment and review of entitlements, benefits, rebates and concessions, with the determination and its reasons recorded for every recipient.
Live
MeshGov Collect
Revenue, rates and debt
Money coming in. Taxes, levies and fees at federal level; duties, payroll tax and fines at state level; rates, charges and infringements at local level. Assessment, billing, receipting, payment plans, ageing and recovery.
Live
MeshGov Permit
Licensing and permits
Application, assessment, conditions, issue, renewal and revocation for licences and permits, with the rules applied the same way to every applicant.
Live
MeshGov Register
Registers and identity
The statutory registers a government keeps and the verification of who is dealing with it. Integrates with the jurisdiction's digital identity scheme rather than replacing it.
Live
MeshGov Regulate
Regulation management
Harm-centred regulation for any regime: a harm register with outcome indicators, signals from every source, matters assessed on a proportionality ladder, decisions by delegates with reasons and review rights, risk-control problems, investigations and statutory reporting. Running today.
Live
MeshGov Assess
Planning and development assessment
Land use planning, development applications, building approvals and certification, heritage and environmental triggers, and compliance with what was approved.
Parallel run
MeshGov Resolve
Case management
Citizen and business cases handled end to end: intake, triage, assessment, determination and review, widened to own internal review and appeals of decisions made under any other service.
Live
MeshGov Respond
Emergency and incident management
Preparedness, warnings, incident coordination, damage assessment and recovery. Every tier runs it. Recovery assistance draws on grants and payments.
Parallel run
Governing and deciding
The machinery of policy, law, accountability and public voice. Maps to AGA BRM Services Support · QGEA Strategic layer.
MeshGov Policy
Policy management
Draft, consult on, cost and version policy with the evidence base attached, so every position is traceable to what informed it and to who cleared it.
Live
MeshGov Administer
Administering legislation
Legislative instruments turned into executable rules, applied consistently to every decision, with the provision behind each outcome on the record. At local level, the same for local laws.
Parallel run
MeshGov Deliver
Program management
Plan, cost and track delivery against outcomes, budget and milestones, widened upward to the corporate and strategic plan and outward to performance reporting and the annual report, so plan, programs and report are one record.
Live
MeshGov Brief
Correspondence, ministerial and council support
Briefs, questions on notice and correspondence for ministers and parliament; agendas, papers, minutes and resolutions for cabinet and councils; and the decisions, delegations and interests registers every other service enforces against.
Live
MeshGov Engage
Communications, engagement and consultation
Public information, media, campaigns, web content within brand, public notices, community engagement and formal consultation intake, and the public AI transparency statements generated from the AI register.
Parallel run
MeshGov Assure
Governance, risk, audit and legal
The internal accountability machinery: risk register and appetite, compliance obligations register, internal audit and workpapers, business continuity, conflicts and gifts registers, legal matters and litigation.
Parallel run
Running the organisation
The corporate machinery every tier runs and most often buys as a separate suite each. Maps to AGA BRM Management of Government Resources · QGEA Supporting layer.
MeshGov Budget
Budgeting and finance
Budget build and appropriations, general ledger, accounts payable and receivable, fixed asset accounting, financial statements and treasury.
Live
MeshGov People
People and workforce
Recruitment on merit, onboarding, payroll, leave, performance, work health and safety, learning and separation.
Parallel run
MeshGov Procure
Procuring for government
Sourcing, tender assessment, award, supplier and contract management, with probity controls and the audit trail produced automatically.
Live
MeshGov Maintain
Managing government assets
The register, condition, maintenance, valuation, renewal and disposal across property, fleet, plant and infrastructure, widened to works and facilities so roads and depots, buildings and fleet are one service.
Parallel run
MeshGov Record
Managing and sharing information
Records, classification, retention and disposal, freedom of information, and controlled sharing between agencies and jurisdictions, with every access provable after the fact.
Live