Family A · Serving people and business
Licensing and permits
Application, assessment, conditions, issue, renewal and revocation for licences and permits, with the rules applied the same way to every applicant.
Licensing and permits (MG-05) is one of the twenty-one MeshGov services, in the "Serving people and business" family. Application, assessment, conditions, issue, renewal and revocation for licences and permits, with the rules applied the same way to every applicant. It replaces permits system and licence register spreadsheets. AI agents carry the work end to end; a named officer takes every decision with legal effect on a person, a business or public money. It is core at federal level, core at state level, core at local level.
What it replaces
- Permits system
- Licence register spreadsheets
What it reacts to
- Application lodged
- Renewal falls due
- Condition breached
- Fee unpaid
The agents that carry it
Application agent
Assesses against the instrument, requests what is missing once, and drafts the standard conditions.
Renewal agent
Schedules renewals, verifies conditions still met from monitoring data and renews within delegation.
Compliance agent
Detects revocation triggers from breaches and unpaid fees and prepares the file for the delegate.
Where a person decides
No decision with legal effect on a person, a business or public money is taken by an agent alone. In Licensing and permits, these decisions are held for a named officer, with the agent's evidence and recommendation attached.
| Decision | Who decides | Why a person |
|---|---|---|
| Refusal | Delegated officer | Legal effect on a person or business |
| Revocation or suspension | Delegated officer | Legal effect on a person or business |
| Conditions outside the standard set | Delegated officer | Discretion under the Act |
Records it writes
Licence or permit with conditions · Assessment record · Renewal determination · Revocation file
Before MeshGov: the baseline this service is measured against
Licences on issue
8,610
across 3 regimes
Time to issue
18 days
today, median for a standard licence
Renewals lapsed
6%
today, not reminded in time
Conditions checked at renewal
sample
today; all at renewal on MeshGov
Levels of government: core at federal level, core at state level, core at local level.
Questions buyers ask about Licensing and permits
- What does MeshGov Licensing and permits do?
- Application, assessment, conditions, issue, renewal and revocation for licences and permits, with the rules applied the same way to every applicant. It reacts to events such as application lodged, renewal falls due and condition breached, and writes licence or permit with conditions, assessment record, renewal determination and revocation file as records.
- What systems does Licensing and permits replace?
- Permits system and Licence register spreadsheets. Because the service runs on the MeshGov platform, the licence, integration and upgrade costs of those systems retire with them.
- What do the AI agents do in Licensing and permits?
- The application agent assesses against the instrument, requests what is missing once, and drafts the standard conditions. The renewal agent schedules renewals, verifies conditions still met from monitoring data and renews within delegation. The compliance agent detects revocation triggers from breaches and unpaid fees and prepares the file for the delegate.
- Which decisions does a person still take?
- Agents never take a decision with legal effect on a person, a business or public money. In Licensing and permits, a person decides refusal (delegated officer), revocation or suspension (delegated officer) and conditions outside the standard set (delegated officer). The record shows who decided, why, on what evidence and under which delegation.
- Which levels of government use Licensing and permits?
- It is core at federal level, core at state level, core at local level. MeshGov was checked against the Australian Government Architecture, the AGA Business Reference Model, the Queensland Government Enterprise Architecture and the UK Local Government Business Model, and serves government in any country.